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Frequently Asked Question’s

An Online Food / Beverages Orders and Delivery Website :

How Mero Kinmel confirm the orders?

If you are ordering from our online platform, our team member will call you to confirm. Customer need to receive the call for the confirmation.

What are your service hours?

We are delivering from 10:00 am to 8:00 pm.

Does Mero Kinmel support delivery for offices on daily basis ?

Yes, we do. For more details contact 9855046302 or mail us at

Can I cancel the order ?

No, the order cannot be cancelled. We suggest you to order carefully. As you all know we don't prepare food ourselves.

Do I need to pay Delivery Charges?

Please refer to delivery charges section in our platform. Feel free to call us if you are still confused.

Can I order from more than one restaurant ?

Yes. You can order but may take more time to delivery.

How does it work?

We take orders from our website, mobile application and phone call. We let you to choose the restaurant and food from any listed restaurants. After that we deliver you those fresh orders right to your office or home.

What is Mero Kinmel?

Mero Kinmel is Food and beverages order and delivery platform established in Chitwan to cater customer order through various medium. We deliver quality food and beverage items from your favorite restaurant.

How do I pay ?

We offer different option for payment. You can pay via Cash, e-Sewa, Khalti, IME PAY, Master Card, Union Pay and Visa.

What's new??

We have daily offers for you.


The Best Food Delivery App

Mero Kinmel application provides an excellent experience to the valued customer. We are focusing on delivering quality food on time.